7 LaserShip reviews. Founded in 1986, LaserShip is a parcel carrier facilitating last-mile delivery to the eastern U.S. for shippers that desire reduced transit times and increased flexibility within their supply chain. Just made a video to answer some questions about the company lasership My package was scanned to its final destination facility on 6 Dec 2020. Amazon is LaserShipâs dominant partner. Pronounced "el-ee," eli is an application designed for independent owner-operators to manage and improve their delivery businesses. LaserShip has evolved into a leading provider of same-day and next-day delivery services for premier e-commerce and product supply-businesses. lasership seems to work out of the local amazon distribution center, not in conjunction with other shippers like fedex may with usps. Also, got an email that said there was an attempt to deliver a couple packages, but they couldn't leave them unattended? like you i was at first annoyed by amazon using lasership, but after a dozen times having them as a carrier, i have had no real reason to complain. Good Luck!! According to Deschenes' testimony, Amazon expects that 98.5 percent of its deliveries arrive on time, and LaserShip drivers are measured under a rubric known as "deficiencies per million opportunities," or DPMOs, i.e., failed deliveries. â¦ William Deschenes, a former Lasership manager, noted in his deposition that Amazon is now LaserShip's largest customer by any measure. This is not the first time this has happened with a lasership delivery. Compare company reviews, salaries and ratings to find out if Lasership or Amazon.com is right for you. Whenever I see that an item shipped by Lasership, I know it's either going to arriv... sitejabber.com. Learn about Lasership culture, salaries, benefits, work-life balance, management, job security, and more. until I contacted Amazon.com directly. While shipping providers like FedEx and UPS are more reliable, they still donât have the capacity to meet the demand of Amazon Prime customers who expect deliveries either same-day or next day. Average 6.2. from 0 - 10. Review company . â Lâange uses a shipping company named Lasership. - Quickly optimize delivery routes - Scan packages - â¦ To communicate or ask something with the place, the Phone number is (614) 836-8980. Customer service representative with Kohls stated they had had this problem before with laser ship. Please sign this petition to make Amazon and Jeff Bezos remove Lasership as a carrier of amazon packages. How many stars would you give LaserShip? I have contacted lasership customer service several times. Received two subsequent Delivery Attempts so I called Lasership. 59 reviews from Lasership employees about working as a Delivery Driver at Lasership. 16 reviews of LaserShip "Aweful! William Deschenes, a former Lasership manager, noted in his deposition that Amazon is now LaserShip's largest customer by any measure. LaserShip is a regional last mile delivery company that services the Eastern United States. 543 reviews for LaserShip, 1.2 stars: 'Had to have Amazon refund my money because the items I bought but never received were marked as "Delivered" by this horrible company. A free inside look at company reviews and salaries posted anonymously by employees. LaserShip has gotten much better delivering Amazon packages to me in the past year. 10 LaserShip reviews. lasership NEVER delivers to my door and in fact delivers to the person in the next building all of the time. 492 reviews of Lasership - CLOSED "I have Amazon Prime and get free 2nd day shipping. Learn more, read reviews and see open jobs. UPDATE: I just got off the phone with Lasership's main office in Vienna, VA and told them of the debacle that has transpired in the past 24 hours and this is what transpired. My shipping notification from Amazon said it would arrive on Monday (Oct. 6). - Lasership.com Share your experience today and read what 2 customers have already said. Had an Amazon package at our door from Lasership that was meant for a different address. Same thing happened to one of my neighbors. A free inside look at company reviews and salaries posted anonymously by employees. Your experience matters. Join the 18 people whoâve already contributed. For some reason when my package got to NYC, this messenger service takes over for the delivery? I hope Amazon doesn't continue to use Lasership. Received Amazon email notification of Delivery Attempt from Lasership which was a lie! Founded in 1986, LaserShip is based in Vienna, Virginia and has sortation centers in New Jersey, Ohio, North Carolina, and Florida. The item was purchased late in the evening on Friday, 08-28-14. Spent Approximately an hour and 1â2 as of now.No package refund will take 7 days.That will be 7 days that I cannot replace the items that I've already paid for. 106 reviews of LaserShip - CLOSED "I placed an order through Amazon on Saturday (Oct. 4) evening that was supposed to arrive on Tuesday (Oct. 7) of this week. Reply. I was home all day on Labor day working outside in my garage and no deliveries were made. Amazon should stop using Lasership. 2017-05-23 09:49:43 Like it! Hayes. Lasership reported Package was delivered and it was not. The delivery date then changed to Friday (no explanation)-on Friday, Sept 8th, Lasership entered a false c Please see these sites and boards that describe the atrocious lack of service by Lasership: Google maps reviews of their locations 2 have closed and changed locations -> lasersh!t google map reviews; Another petition -> lasershit.com When I call to ask about it, the guy tells me that my package is sitting right in front of him. Constant complaints to Amazon seem to go unheeded and all you get from Lasership is the word sorry. LaserShip is located in Franklin County of Ohio state. LaserShip® operates within the largest and fastest growing metro areas in the eastern United States. The address was in our townhouse complex, but on a totally different street. LaserShip Reviews . The driver lied stating that it was delivered on Labor Day, 09-01-14, at 1:05 PM, and left at my front door. A free inside look at company reviews and salaries posted anonymously by employees. Our 60+ operational facilities and four sorting hubs are staffed by people who take pride in supporting you with consistent performance, and are excited to be a part of the newly-emerging and sophisticated logistics economy. Use UPS or a better secondary shipping company that gets your important packages where they need to go! Drivers told â¦ So I imagine service is going to vary wildly, depending on your region. The order was placed on Tuesday, Sept 5, 2017 before 12pm-with a delivery date from Lasership of Thursday Sept 7th. From what I can tell, LaserShip contracts individuals to deliver packages any way they can, usually from their private vehicle. Received Amazon email notification of Delivery Attempt from Lasership which was a lie! â¦ Lasership was supposed to deliver my 2-day delivery package from Walmart.com. they are a terrible company and Amazon should be sanctioned for using them! Most of the time 2-day Prime delivery items show up the next day. Review: Lasership failed to deliver an item to my home for a purchase made on [redacted]. This company should be put out of business. I wait all day for a package that never shows up, just to check the website and see that it was "Attempted". Amazon review rated 1.0/5.0 with 1 Comment: Purchased through Amazon. Very happy with the service associated with the delivery of my package. Given the run around by Lasership for 3 weeks (first it had not been delivered, then it had been returned to Amazon.com...turns out none of these were correct!) 2018-11-26 09:50:52 Very happy.