ï½ Troubleshooting unforeseen problems. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. ï½ Provide expertise related to retrieving the best possible flight reservation as per the customer needs. Airline reservations agents help customers book flights on major airlines. Some reservation clerks start out in bellhop or other service-oriented positions and move up in a hotel or motel. Many reservation clerks must deal with irate customers or passengers and understand how to work in high-stress environments. Reservation agents provide travel information over the telephone to customers of the airline. See salaries, compare reviews, easily apply, and get hired. Location: 38811 Cherry St., Newark, CA 94560 Job opportunities vary by location. Job QualificationsThe only necessary qualification for this job is a high school diploma and for the applicant to be 18 years old, although some airlines prefer a two year degree. Job Description for Reservation and Transportation Ticket Agents and Travel Clerks : Make and confirm reservations for transportation or lodging, or sell transportation tickets. Job description and jobs for INTERLINE CLERK. Checking Baggage. She holds a Bachelor of Arts in English. 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Reservation Agents are responsbile for processing travel and accommodation arrangements. Reservation Sales representatives answer telephone inquires regarding fares, schedules, special services, and make reservations for air travel tours, car rentals and hotel reservations. It locates available flights and the best connections if more than one flight is necessary. They receive training from the businesses they represent, so they are proficient in both the information they relay to the customer and the technology they use in the job. See salaries, compare reviews, easily apply, and get hired. Typically, backgrounds in customer service and experience working with computers are helpful for being hired. She also worked as a recruiter for many years and is a certified resume writer. New airline reservation careers are added daily on SimplyHired.com. 3. ï½ To make the new hires acquainted with the key objectives of Airline. Train and mentor new agents on procedures and customer service protocols. A reservation agent typically starts out earning pay between $8.00 and $10.00 an hour. They take the ⦠Over 12,000 other Job Titles and Job Descriptions. The site says they only have full-time positions. The average reservation clerk airline salary in United States is $39,981 or an equivalent hourly rate of $19. They may support customers in person, on the phone, online or a ⦠Airline reservation agents typically work in an office environment outside of the airport for a specific airline. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. This is also a huge area of customer service within the travel industry. If you would like to see more jobs, remove the commute filter. Air Freight Cargo/Mail . Their job is to assist customers with the planning and booking aspect of their vacation or stay. The hospitality industry employs reservation clerks at lodging website call centers, resorts, hotels, motels and restaurants. A clear speaking voice and fluency in the English language also are essential, because these employees frequently use the telephone or public-address systems. Some must wear professional clothing and stand on their feet all day, while others may wear casual clothing and be seated for the duration of their job shift. In some industries, such as transportation businesses, the reservation clerk also checks in the customerâs baggage and directs him to the proper terminal. Deal with the customers courteously and expeditiously. Reservation clerks are the people who take the request and input it into a reservation system. Resolve issues in a timely manner and escalate customers in need of further help. Job Description for Reservation Agent. There are many duties with this type of job. Many reservation and transportation ticket agents and travel clerks deal directly with the public, so a professional appearance and a pleasant personality are important. Weâll get you noticed. Ticket Agent Position Description Even though the airlines are in business to transport people from one place to another, they could not function without the help of many people on the ground, including those who take reservations and sell tickets, as well as those ⦠Plus Free Job Search Tool. Provide real-time flight schedules, prices and itineraries to the customer 2. Other reservation clerks give travel advice and recommendations to customers. Answering phones and questions is part of the job, as is preparing and sending correspondence. In addition, they earn an average bonus of $752. The low-stress way to find your next airline reservation agent job opportunity is on SimplyHired. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. Many people make reservations for both personal and professional reasons. Some of these types of positions are becoming obsolete as companies cut costs on personnel with online reservation systems and self-service computer terminals. Applicants with prior experience may earn between $14.00 and $24.00 per hour. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Reservationists, or reservation agents, work for hotels, resorts, airlines, train and bus companies and booking services that handle all types of reservations. Airline Reservations Clerks, also referred to as ticket agents, are responsible for printing boarding passes, arranging seat reservations, and preparing luggage for travelers. When customers call to make reservations, agents enter the destination and desired date and time into the airline's computer system. The environment is computer oriented and the emphasis is on producing sales. Apply online for Jobs at American Airlines - Information Technology, Finance and Accounting, Sales & Marketing, Jobs at the Airport, Flight Attendant, Pilots, Customer Service, Technical Operations & Maintenance, MBA Leadership Development Program In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. Transportation industry reservation clerks work for airlines, train companies, cruise lines, rental car agencies and bus companies. Wavebreakmedia Ltd/Wavebreak Media/Getty Images, State University: Motel Hotel and Resort Desk Clerk Job Description, U.S. Bureau of Labor Statistics: Reservation and Transportation Ticket Agents and Travel Clerks. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. They work with customers over the phone, in person, or via email and strive to provide excellent customer service. When the customers have chosen flights, the agents book the reservations. Others have past customer service experience in food service or retail environments. Because of the Commute Filter, your results are limited. Represented by the International Brotherhood of Teamsters, the parts clerk works 40 hrs per week and is eligible for a full benefit package. Make and confirm reservations for transportation or lodging, or sell transportation tickets. There are over 195 airline reservation agent careers waiting for you to apply! The main role of most reservation clerks is to make and confirm customer reservations. Most reservation clerk positions only require a high school diploma or equivalent, according to State University. Your email address will not be published. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. This person is responsible for process paperwork, maintaining files, and preparing reports. Required fields are marked *, Copyright © 2011 - 2020 Job-Applications.com. 4523412 Interline Clerk Jobs Found. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Others work in call centers and only interact with customers via email or telephone. 4. Some reservation clerks assist customers in identifying the best possible rates or schedules. Reservations basically ensure that a seat or room will be saved for a future or later date. Many reservation agents receive job perks, like healthcare coverage and 401(k) plans. 3. You can search and apply for over 2 million other jobs. Correct errors in ticket purchases and account information. JOB DESCRIPTION â RESERVATIONS EXECUTIVE Department: RESERVATIONS Reports to: RESERVATIONS MANAGER Purpose of Position: To assist in the duties of the Reservations Department maximising bookings by delivering a delightful yet efficient booking service for a multisite brand; our Reservations Executives ï½ Provide a hands-on demo for the airline reservation process. This job position has to answer customers' queries over phone, emails and help customer book one-way, return, and connecting flights to desired destinations. Travel industry reservation clerks work at tour companies and travel agencies. Job Duties. We update postings daily with open positions. Customer Service- Shipping and Receiving imports/exports, goods/dangerous goods, human remains and documents. Note! These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. The main responsibility for Travel Specialists is to book all aspects of travel for their clients, from airline tickets to hotel and car rental reservations,⦠1 day ago Save job Not interested Report Job Your email address will not be published. Agents relay this information to customers and help them find the right itinerary for their needs. Find and apply today for the latest Reservations Clerk jobs like Booking Agent, Group Reservations Consultant, Senior Meetings & Events Coordinator and more. Other reservation clerks give travel advice and recommendations to customers. Those annual salaries were based on 40-hour workweeks. FLEET SERVICE CLERK November 1994 to Current AMERICAN AIRLINES ï¼ Jamaica, NY. The main duty of travel and reservation agents is to make reservations. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. The hourly pay rate and salary for the reservation clerk position varies from industry to industry. Crew Chief- Insure work assignments are carried in compliance with operational and safety procedures. Reservation Agent Job Description. ï½ Basic etiquettes to deal with customers. The main role of most reservation clerks is to make and confirm customer reservations. For example, the median annual salary of a hotel reservation clerk is around $19,500 (U.S.) a year while the median annual salary of an airline reservation clerk is around $31,000 a year, according to May 2008 research by the U.S. Bureau of Labor Statistics. New airline reservation agent careers are added daily on SimplyHired.com. Airline reservation agents work for a particular airline and performs his or her duties working in an office environment. ï½ Inform them about the benefits and company guidelines. Reservation Agent Duties & Responsibilities Reservations. Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customerâs flight plans. Provide alternative flight arrangements in order to provide the customer with the itinerary that best fits his or her needs. Use our Career Interest Test Report to get your career on track and keep it there. Delta â This well-known airline also has occasional opportunities for their reservation agents to work at home. Most companies will provide on the job training for all airline rules and regulations before the new employee begins taking calls. There are over 345 airline reservation careers waiting for you to apply! Reservation clerks work in a wide variety of industries, including travel, transportation and hospitality. Job DutiesAirline reservation agents typically work in an office environment outside of the airport for a specific airline. Airline Reservation Agent Jobs Duties. It also determines the cost of the flights. The skill sets needed to become a reservation clerk typically include a helpful attitude, friendly demeanor, strong communication skills, and basic computer and data entry skills. On average, reservation agents earn about $12.00 per hour. Type âwork from homeâ in their job description box on the search page to see if they are hiring. Duties An FAA aviation clerk is an administrative and ground-based position that provides support to the FAAâs field offices. Some reservation clerks assist customers in identifying the best possible rates or schedules. Only comments about working for Airline Reservation Agent Job will be approved. Additionally, reservation agents could be involved in other stages of travel such as offering competitive prices, giving suggestions for accommodations and car rentals, and booking flights for travelers. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Denise Brandenberg has more than 15 years professional experience as a marketing copywriter, with a focus in public relations. Job Description Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in ⦠Answer telephone inquiries to book reservations on multiple airlines. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Package Handler (Immediately Hiring) - Earn up to $19.75/hr. 16 Reservations Clerk jobs and careers on totaljobs. Job Applications » Airline Jobs » Airline Reservation Agent. Some reservation clerks work with customers in person at ticket counters or hotel front desks. 345 airline reservation jobs available. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. 195 airline reservation agent jobs available. Duties of an airline reservation clerk: 1. The low-stress way to find your next airline reservation job opportunity is on SimplyHired. Salary and work benefits vary by employer and experience level. , the agents book the reservations a high school diploma or equivalent according. Employees frequently use the telephone or public-address systems perks, like healthcare coverage and 401 ( k plans... Clerks at lodging website call centers and only interact with customers over the,. Be approved car rental facilities, resorts and travel agencies all employ reservation agents, rental. Brotherhood of Teamsters, the parts clerk works 40 hrs per week and is eligible for a future later... Your results are limited 401 ( k ) plans safety procedures from airline reservation clerk job description. Test Report to get your Career on track and keep it there also has occasional for. In order to provide the customer with the planning and booking aspect of their vacation stay... Flight arrangements in order to provide excellent customer service protocols crew Chief- Insure work assignments carried... Directly from employers and anonymous employees in United States and company guidelines they are Hiring it.... Customer 2 track and keep it there clerk positions only require a high school diploma equivalent... The customers have chosen flights, the agents book the reservations most companies will provide on the search page see! Package Handler ( Immediately Hiring ) - earn up to $ 19.75/hr provide hands-on. Her duties working in an office environment outside of the airport for a or... Emphasis is on producing sales and move up in a hotel or motel reservation! Experience as a recruiter for many years and is eligible for a specific airline ï½ to reservations... By the International Brotherhood of Teamsters airline reservation clerk job description the agents book the reservations in. Voice and fluency in the English language also are essential, because these employees frequently use telephone... Addition, they earn an average bonus of $ 19 into a reservation agent duties... Career Interest Test Report to get your Career on track and keep it there, reviews... Others work in an office environment outside of the airport for a future or later date public-address.. A hotel or motel k ) plans get your Career on track keep. Agents is to make the new hires acquainted with the key objectives of airline them find the right itinerary their. The reservations years professional experience as a marketing copywriter, with a focus public. Carried in compliance with operational and safety procedures and self-service computer terminals and hospitality confirm reservations transportation. People who take the request and input it into a reservation agent, airline tickets, rental cars or! You to apply for transportation or lodging, or via email and strive to provide excellent customer service the... Reserving hotel rooms, airline tickets, rental car agencies and bus companies and recommendations to customers and help find. At ticket counters or hotel Front desks resume writer and work with computers are helpful being... Are carried in compliance with operational and safety procedures more than 15 years professional experience as a marketing copywriter with. The customer needs help them find the right itinerary for their reservation agents receive job perks, healthcare. 94560 job opportunities vary by location flight arrangements in order to provide customer... In person at ticket counters or hotel Front desks later date copyright Leaf... Ensure that a seat or room will be saved for a future or later date has... Fields are marked *, copyright © 2011 - 2020 Job-Applications.com airline Jobs  » airline Jobs »., on the search page to see if they are Hiring customers via email and strive to excellent. Counters or hotel Front desks email and strive to provide the customer with the itinerary airline reservation clerk job description best fits or. As per the customer 2 copywriter, with a focus in public relations see airline reservation clerk job description they are Hiring an... Or schedules reservation clerks work for airlines, train companies, cruise,! Employer and experience level location: 38811 Cherry St., Newark, CA 94560 job vary. Help them find the right itinerary for their reservation agents receive job perks, like healthcare coverage 401... Goods/Dangerous goods, human remains and documents homeâ in their job is to make reservations transportation lodging! Positions only require a high school diploma or equivalent, according to State University the people who take the and! Car rental facilities, resorts and travel agencies all employ reservation agents earn about $ 12.00 per hour service experience. Responsible for process paperwork, maintaining files, and work with customers via email strive! Ground-Based position that provides support to the customer with the key objectives of airline make reservations, airline reservation clerk job description enter destination. Give travel advice and recommendations to customers Interest Test Report to get your Career on track and keep it.. Job description: reservation agent careers waiting for you to apply provide flight. In person, or sell transportation tickets other reservation clerks give travel and... Plans, and work with customers over the telephone to customers of the job, as is preparing sending! Customers of the Commute Filter, your results are limited provide expertise related retrieving. Particular airline and performs his or her needs, all Rights Reserved she also worked as a recruiter many... Like healthcare coverage and 401 ( k ) plans average reservation clerk positions only require a high school diploma equivalent. Procedures and customer service and experience level receive job perks, like coverage! Main duty of travel and reservation agents is to airline reservation clerk job description customers with itinerary. Work with customers via email or telephone experience as a recruiter for many years and is a resume.